Operations & E-Commerce Assistant

Job Description

As an Operations & E-Commerce Assistant, you will support our logistics and accounting processes while contributing to our e-commerce activities. Your role will cover operational accuracy, customer support, and creative tasks such as product photography and social media support. You will be directly involved in keeping our daily operations running smoothly and our online presence sharp.

Key Responsibilities

• Support the logistics manager with daily coordination and document handling.
• Maintain accurate product data, invoices, and payment tracking.
• Assist with warehouse tasks (packing, labeling, shipping).
• Support e-commerce operations, including export services and B2B system management.
• Handle customer contact and product support across our platforms.
• Contribute to social media activities (content preparation, scheduling, monitoring).
• Assist with product photography and image retouching.

Requirements

• Accounting knowledge and confidence with numbers.
• Strong Excel skills and computer literacy.
• High attention to detail, precision, and organizational ability.
• Advanced English (written and spoken).
• Strong communication skills and a customer-oriented mindset.
• Interest or basic skills in social media and product photography (training can be provided).
• Proactive, flexible, and eager to learn.
• Advantage: Experience in logistics, e-commerce, international trade, ERP, or customer support.

What We Offer

• Full-time position with a flexible hybrid working model.
• A modern office in Iztok, Sofia (near metro).
• A supportive, international, and professional team environment.
• Benefits after 6 months (health insurance, MultiSport card).
• Long-term employment contract after probation.
• Opportunities to grow in logistics, accounting, social media, and e-commerce.

If you are interested in this role, please send us your CV in English. All applications will be treated with strict confidentiality. Only shortlisted candidates will be contacted.